Intelex USA, LLC, operating as Warmies, takes the privacy and security of your personal information seriously. We are committed to protecting the details you provide while using our websites, applications, products, and services. This policy explains the types of information we collect, how it is used, and your rights regarding your personal data. The information we gather may include identifiers such as your name, email address, postal address, billing details, device information, and IP address, depending on the context of your interactions with our platforms and products.
Your personal information is collected to provide you with our products and services, to communicate effectively, and, where applicable, for marketing purposes such as targeted advertising. When you share your data, we ensure it is handled according to applicable laws and this policy. Users also have specific rights regarding their information, including the ability to opt out of certain uses, request deletion of personal data, or modify the information we hold. Residents of certain states, including California, Colorado, Connecticut, Utah, and Virginia, may have additional state-specific rights, which are outlined in our supplement on state privacy rights. Although our services are primarily offered within the United States, users in the European Economic Area or the United Kingdom who access our website consent to the collection, transfer, and use of information as described in this policy.
We may gather information directly from you when you interact with our digital properties, such as signing up for newsletters, creating an account, completing purchases, or participating in surveys or contests. This includes basic contact information, demographic details like birthdate or gender, account credentials, payment and transaction data, and communication preferences. Additionally, engagement with our chat features or chatbots may result in the collection of messages and related data, which can be used to improve services or support your inquiries.
Our systems also generate information automatically based on your use of our sites and applications. This can include data about the pages you visit, the order of page views, hyperlinks clicked, device information, and location data derived from IP addresses or GPS, where enabled. Video interactions, such as viewing or requesting content, may also be tracked to enhance user experience and improve content offerings. Cookies, beacons, and pixels are employed to analyze site usage and optimize performance.
We may receive information from third-party sources, including publicly available data, social media platforms, and marketing or analytics partners. Social media integrations may provide access to profile details, friends or followers, and user interactions with our content. Advertising partners and third-party databases can supply additional demographic and interest-based information, allowing us to tailor communications and promotions.
Sensitive personal information, including government identification numbers, racial or ethnic origin, political beliefs, health or biometric data, sexual orientation, and criminal history, is generally not collected unless explicitly authorized by law or with your consent.
The data we collect is used to provide and manage our services, communicate effectively, improve and develop products, and deliver personalized content or promotions. We also use information to monitor service quality, address technical issues, and enhance customer satisfaction. Automated analyses may be conducted to better understand preferences, patterns, and engagement, supporting continuous improvements to the Warmies experience.
By using our websites, applications, and services, you consent to the practices described in this Privacy Policy, as well as any future updates, which are reflected by the “Last Updated” date at the beginning of this document. Regular review of this policy is recommended to remain informed about how your information is collected, used, and protected.